8.27.2005
My New Hobby
I've found a new hobby. Hassling call center agents to my hearts content. Everyone should try it out. It's a great way to release your stress especially when you need to shout. For the religious folk, its a very good alternative to beating off especially when your religion forbids you from going skeet! skeet! skeet! skeet! skeet!.
For me I do this alot cause Destiny Internet almost always has interruptions on the weekends. Besides they deserve it for giving piss-poor service. They may be one of the few who offer Cable/DSL connections but the service is not good. It's not bad but its not good either. So Destiny Internet has it coming.
The downside to this is you have to avail of their service or else they'll just ignore if you can't give your subscriber number or name.
For those who feel sorry for the CSRs and TSR, don't . They're fuckin' trained for this shit. You'll feel better after shouting at the ignorant-ass CSRs when they can't answer your question. Also don't hesitate to elevate the call to their Manager, Team Leader or Supervisor. It's a fuckin' hoot when they get their boss. And if the boss ain't there, you fuckin' shout some more until you get your point across. You must always have a point across to make the shouting legit.
Also if you feel the need to bring their family into the discussion, Do so in a mild-insulting kind of way. Remember: Your'e not whining. You're complaining.
Send me your stories about complaining at the CSRs or post them in the comments.
For me I do this alot cause Destiny Internet almost always has interruptions on the weekends. Besides they deserve it for giving piss-poor service. They may be one of the few who offer Cable/DSL connections but the service is not good. It's not bad but its not good either. So Destiny Internet has it coming.
The downside to this is you have to avail of their service or else they'll just ignore if you can't give your subscriber number or name.
For those who feel sorry for the CSRs and TSR, don't . They're fuckin' trained for this shit. You'll feel better after shouting at the ignorant-ass CSRs when they can't answer your question. Also don't hesitate to elevate the call to their Manager, Team Leader or Supervisor. It's a fuckin' hoot when they get their boss. And if the boss ain't there, you fuckin' shout some more until you get your point across. You must always have a point across to make the shouting legit.
Also if you feel the need to bring their family into the discussion, Do so in a mild-insulting kind of way. Remember: Your'e not whining. You're complaining.
Send me your stories about complaining at the CSRs or post them in the comments.
